Author bio

About Me: Fei Liu van Dijk

Professional background — I’m an experienced CRM consultant and architect with over 10 years of hands‑on expertise. I’ve worked in both large enterprises and fast‑growing startups, in consultancy firms and in‑house for end customers. My roles have ranged from technical implementation through to business analysis, giving me a well‑rounded view of customer relationship management.

Personal experience — I was born and raised in an eastern culture and now live with my family in western Europe. Having grown up as an only child and now raising two children, I’ve learned to appreciate both independence and collaboration. My curiosity drives me to explore unknowns and continually learn new technologies and best practices.

How I can help — Whether you need help choosing the right CRM solution, migrating data, designing business processes or training your teams, I bring a combination of technical know‑how and business understanding. Let’s connect and see how I can support your CRM and digital transformation journey.

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